One platform, four layers.

Build your partner ecosystem, connect it to customer outcomes, and see which relationships actually drive retention, adoption, and expansion — with AI teammates that draft the next move and wait for your approval.

Know & run your ecosystem

Everything a partner platform does — then deeper.

The registry, portals, and pipeline you'd expect, plus the delivery and capability layers that partner tools stop short of.

Ecosystem Registry

Every partner, customer, and delivery relationship in one connected record — imported from the spreadsheets you already have.

Partner & Customer Portals

A free home for partners and customers to keep their own record current. Unlimited seats, on every tier.

Account Overlap

See where your partners already touch your customers and target accounts.

Partner Pipeline

Track partner-sourced deals, co-owned opportunities, and what they close for.

Engagements

Track the implementation and success work partners actually deliver — not just the deals they refer.

Beyond PRM

Capability Registry

Prove who can deliver what: certifications, competencies, capability targets and gaps — including your own partner certification programs.

Beyond PRM

Advocacy

Turn healthy customers into referenceable advocates, tracked like the asset they are.

Measure what matters

Three measures no PRM or CS platform can give you.

Deterministic scoring on every tier — computed from your data, never from assumptions.

CDE — Customer Discovery Efficiency

How much faster a customer gets from need to the right solution through your ecosystem.

CSI — Customer Success Index

Weighted partner contribution across the customer lifecycle.

ECS — Ecosystem Completeness Score

How much of your customers' needs the ecosystem actually covers.

Experience Signals

Customer sentiment, NPS waves, surveys, and support signals feeding the scores.

Portfolio Signals

Portfolio-wide rollups: what's scorable, what needs data, where the coverage gaps are — free on every tier.

Reporting Dashboards

Ecosystem dashboard, partner performance, customer insights, and network analysis.

Portfolio Signals dashboard on the demo workspace: data sufficiency, signal coverage, attention signals, partner-sourced pipeline and distribution over time

A monitored relationship is one the customer has explicitly flagged for continuous analysis. Monitoring is opt-in per relationship and toggleable by the customer at any time. A monitored relationship buys the per-relationship score — and the reasons behind it; portfolio-level signals stay free for everyone. See what each tier monitors →

Agentic work management

Agents that work for you — and wait for you.

A named team of specialist AI agents does the reading, matching, and watching. Nothing they produce enters your workspace until you approve it.

Document Intelligence

Drop in agreements, certifications, and rosters — OCR, triage, and entity extraction turn them into records, with per-field confidence.

AI Teammates

Discovery finds the right partner intro. Impact explains health changes. Gap spots coverage holes. Each writes a recommendation with its reasoning kept for audit.

The Agent Inbox

Every proposal queues for your decision. Accept and it becomes a task; reject and it goes no further. The two-stage gate is a trust feature, not a speed bump.

Watch a batch of documents become intelligence →

A real workplace

Built for working together, not just looking things up.

The collaboration layer partner tools never ship — with unlimited free guests.

Kanban board on the demo workspace: partner-relationship and customer-engagement tasks moving through Pending, New and On Hold columns with approvers and priorities

Guest Management

Invite partners and customers as portal users — permission-scoped to exactly what's theirs. Unlimited, free, every tier.

Tasks & Boards

Tasks with kanban boards and real-time sync, linked to the partners and deals they're about.

Comments & Mentions

Threaded comments, notes, @mentions, and reactions on the records themselves.

Messaging

Built-in inbox and real-time chat — the conversation lives next to the relationship.

Forms & Custom Fields

A metadata-driven form engine: define the fields your ecosystem needs per role type, no code.

Workflows & Templates

Lifecycle automation and process workflows, plus onboarding and communication templates.

Compound Search

Search everything with AND / OR / NOT and quoted phrases.

Documents

Document management with entity linking and secure, expiring share links.

Integrations. Entwine works with the spreadsheets you already have — structured Excel and CSV import is the universal connector, and per-client API keys give you programmatic access on every tier. Payments run on Stripe; documents flow through Azure Document Intelligence and OpenAI under the approval gate. Native CRM connectors are on the paid-tier roadmap.
Support. In-app documentation, two interactive walkthroughs (getting started · document intelligence), and support at support@entwineapp.io.

See your own ecosystem in it — free.

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